Butler Features and Quotas

Butler is included with paid Trello accounts at no additional cost, subject to usage quotas and other limits. Free Trello accounts also include a small taste of Butler with limited functionality.

Using Butler requires enabling the Butler power-up on every board where you want automations to be performed. Similarly to other power-ups such as Custom Fields and Calendar, Butler counts towards the power-up limit in free and Trello Gold accounts.

You can find information about upgrading your Trello account in our Pricing page.

IMPORTANT: This article contains information subject to change.

Features

Free Personal*
Business Class Enterprise
Number of commands Limited to 1 card button, 1 board button per board, and 1 rule overall. Up to storage limits. Up to storage limits. Up to storage limits.
Scheduled Commands No Yes Yes Yes
Command Administration No No Yes Yes
Basic actions (due dates, checklists, moving cards, etc.) Yes Yes Yes Yes
Custom field actions No Yes Yes Yes
Email notifications No Yes Yes Yes
HTTP requests No Yes Yes Yes
Notes:
  • The Personal* column applies to Trello Gold users, and also to Business Class and Enterprise users when working on a board outside their organization.
  • Command Administration: Business Class or Enterprise administrators can disable commands on behalf of other users.
  • Custom field actions means the ability to set and modify the values of custom fields with a Butler command. The Custom Fields power-up needs to be enabled separately for this to work.
  • Email notifications means the ability to send a custom email notification from within a Butler command.
  • HTTP requests means the ability to issue HTTP request to an external service from within a Butler command.

Quotas

Free Personal Business Class Enterprise
Command runs per month 50 200 1,000 per team + 200 per user, capped at 6,000 Unlimited
Operations per month* 500 2,000 5,000 per user, capped at 125,000 10,000 per user
Quota pooling N/A N/A Pooled for all team members (on team boards). Pooled across all enterprise members (on enterprise boards).
Notes:
  • Butler uses quotas to ensure fair usage and prevent abuse.
  • The main quota is based on command runs, that is, the number of times your commands run on your behalf in a given month.
  • Every press of a button, triggering of a rule, or scheduled command execution counts as a command run.
  • Each paid user has a personal quota, which applies to boards outside their Business Class team or Enterprise organization.
  • Business Class team and Enterprise organizations have a pooled organization quota. This quota is shared by all the users in the organization on boards that are part of the organization.
  • Quotas reset on the first day of every month at midnight GMT (Greenwich Mean Time).
  • Aside from the command runs quota, Butler also enforces an operations quota. This is set high enough that you don't generally need to worry about it if you're within your command run quota.
  • The way operations are counted is: Each command run may perform one or more operations on your behalf. For example, a command may set a label and a due date on a card, and that counts as two operations every time it runs. Most actions consume one operation, but some actions, like sorting a list, may require multiple operations.
LEGACY BOT USERS: the legacy bot is not able to use the operations from Business Class or Enterprise accounts. We will be working with you in the coming months to help migrate commands to the Power-Up. 

Other Limits

In order to protect our systems and prevent abuse, other limits apply, including: a rate limit on the maximum number of command runs per minute, a limit on the number of cards a single command run will affect, a limit on the total number of actions and operations performed by a single command run, and others. We reserve the right to change these limits at any time without notice in order to improve the performance of the system.