Butler quotas and limits

Butler quotas

Butler is available to all Trello accounts at no additional cost but it has some quotas that are tied to Trello plans. Depending on your Trello subscription, you'll have different Butler features and quotas available. 

If you have a free Trello account, you can create and use the same Butler commands as users with paid Trello accounts just with a smaller monthly quota available. To upgrade your Trello account and increase your Butler quotas, see the Trello pricing page

If you belong to a Business Class Workspace or Enterprise organization, you'll have a pooled Workspace/Enterprise quota. This quota is shared by all the users who belong to the Workspace/Enterprise and it applies to all boards that are part of the Workspace/Enterprise. Business Class or Enterprise administrators can disable commands on behalf of other users. Each paid user also has a personal quota, which applies to boards outside their Business Class Workspace(s) or Enterprise organization.

Note: The legacy bot (Butler Bot) can't use the operations from Business Class or Enterprise accounts. You can move your legacy commands to the built-in version of Butler by using the Butler Bot command importer.  

You can check out your Butler quotas in the Butler directory, on the Account tab. For more detail, see Opening the Butler Usage Log.

Quota details

The main Butler quota command runs—the number of times your commands can run in a given month. Every click on a card or board button, triggering of a rule, or execution of a scheduled command counts as a command run. 

In addition to the command runs quota, Butler also enforces an operations quota but it is set high enough so you don't generally need to worry about hitting it. Each command run may use one or more operations. For example, a command may set a label and a due date on a card, and that counts as two operations every time it runs. Most actions consume one operation, but some actions, like sorting a list, may require multiple operations.

The following are Butler quotas for different Trello plans.

Free Gold/Personal Standard
Business Class Enterprise
Command runs per month 50 200 500 1,000 per Workspace + 200 per paid user, capped at 6,000 Unlimited
Operations per month 500 2,000 10,000 5,000 per paid user, capped at 125,000 10,000 per user
Quota pooling N/A N/A Pooled for all Workspace members (on Workspace boards) Pooled for all Workspace members (on Workspace boards) Pooled across all Enterprise members (on Enterprise boards)

Note: Quotas reset on the first day of every month at midnight GMT (Greenwich Mean Time).

Other limits

To protect our systems and prevent strain on Trello’s resources, we apply some limits such as a rate limit on the maximum number of command runs per minute, a limit on the number of cards a single command run will affect, a limit on the total number of actions and operations performed by a single command run, and others. We reserve the right to change these limits at any time without notice to improve the performance of the system.

Butler also has a storage limit for the number of commands you can generally create. The available storage depends on the size of created commands—a command that performs several actions will use more storage than a command that performs only one or two. However, Trello users rarely reach this limit so you don't need to worry about these storage restrictions.