Butler Features and Quotas

Butler is available to all Trello accounts at no additional cost, subject to usage quotas and other limits. Free Trello accounts can create and use the same commands as paid Trello accounts, but will have a smaller monthly quota available. If you're not familiar with Butler's functionality, start here: An Introduction to Butler.

Butler is built into every Trello board, and can be accessed from the Butler button in the top right corner or in the board menu. Butler is not considered a Power-Up and therefore does not count towards the one Power-Up per-board limit for free accounts. You can find information about upgrading your Trello account in our Pricing page.

Feature Details

Depending on your Trello subscription, different administration features and quotas will be available for Butler. Note that all Trello accounts have access to all command types and actions, and similarly, all Trello accounts are subject to certain limitations.

Storage Limits: Butler doesn't have a specifically defined number of commands that can be created. The storage available depends on the size of created commands. A command that performs several actions will use more storage than a command that performs only one or two.

Command Administration: Business Class or Enterprise administrators can disable commands on behalf of other users: Butler: Administrative Powers.

Quotas

Free Gold/Personal Standard
Business Class Enterprise
Command runs per month 50 200 500 1,000 per team + 200 per paid user, capped at 6,000 Unlimited
Operations per month* 500 2,000 10,000 5,000 per paid user, capped at 125,000 10,000 per user
Quota pooling N/A N/A Pooled for all team members (on team boards). Pooled for all team members (on team boards). Pooled across all enterprise members (on enterprise boards).
Notes:
  • Butler uses quotas to ensure fair usage and prevent abuse.
  • The main quota is based on command runs, that is, the number of times your commands run on your behalf in a given month.
  • Every press of a button, triggering of a rule, or scheduled command execution counts as a command run.
  • Each paid user has a personal quota, which applies to boards outside their Business Class team or Enterprise organization.
  • Business Class team and Enterprise organizations have a pooled organization quota. This quota is shared by all the users in the organization on boards that are part of the organization.
  • Quotas reset on the first day of every month at midnight GMT (Greenwich Mean Time).
  • Aside from the command runs quota, Butler also enforces an operations quota. This is set high enough that you don't generally need to worry about it if you're within your command run quota.
  • The way operations are counted is: Each command run may perform one or more operations on your behalf. For example, a command may set a label and a due date on a card, and that counts as two operations every time it runs. Most actions consume one operation, but some actions, like sorting a list, may require multiple operations.
LEGACY BOT USERS: The legacy bot is not able to use the operations from Business Class or Enterprise accounts. Instead, a command importer is available if applicable commands are detected by Butler: Butler Bot Command Importer for Legacy Accounts

Other Limits

In order to protect our systems and prevent abuse, other limits apply, including: a rate limit on the maximum number of command runs per minute, a limit on the number of cards a single command run will affect, a limit on the total number of actions and operations performed by a single command run, and others. We reserve the right to change these limits at any time without notice in order to improve the performance of the system.