Butler: using the Jira and Slack integrations
Butler can be used beyond the boundaries of Trello to create new tickets in Jira, post comments on existing tickets, or send custom messages via Slack. If you're not familiar with Butler, check out our intro guide here: An introduction to Butler.
To use the Jira and Slack actions in your commands, Butler must first be connected and authorized with them. In the bottom left hand corner of the Butler menu, select Connected Apps, then select the product you want to connect.
Connecting to Jira
Jira actions in Butler
You can find the actions available for Jira under the aptly named section. These actions can be used in all types of Butler commands.
Connecting to Slack
After selecting "Connect with Slack", you’ll be asked to authorize which Slack workspace Butler should connect to.
Please note: Your account must have the appropriate permissions to enable integrations with Slack.
Slack actions in Butler
Butler by default is designed to send messages to public channels, however private channels can be selected along with DMs to specific members.
In order for Butler to send a message to a private channel, the Butler App in Slack must first be added to that channel. Open the info panel for the channel and select "More". Select "Add Apps", then search for Butler and add it to the channel.
Adding the app isn't required for sending a DM to a specific person. Instead of entering a channel name, enter the Slack username along with an @ symbol prepending it, such as @janesmith.
Removing the connections
To remove the connection between Butler and Jira/Slack, open the Connected Apps section and select either "Revoke access to your JIRA account" or "Remove your Slack workspace connection(s)".
Questions or feedback?
Having trouble getting the integrations connected? Can't get your command to work just the way you want? Have an idea for a new Butler feature? Reach out to us at https://trello.com/contact and let us know!