Trello’s Privacy Policy Update - FAQs

1. What's changing with Trello’s Privacy Policy?

Trello has released an update to our Privacy Policy which goes into effect on May 25, 2018. Our new policy is more user-friendly and addresses new data regulations (including GDPR). The most significant changes in the new policy are explained below:

  • Improved navigation and more user-friendly language. We’ve reformatted our policy with clearer language, headings, and links that allow you to find important information more easily. Where we can, we’ve added examples that illustrate our activities.
  • More details on how we integrate our products and share information. We are always working to improve our products, and the updates to our policy describe ways we’ve made our products more personalized, smarter, and more integrated with other products that you may use. The revised policy also explains how and why Atlassian and Trello share data.
  • More control over your information. We are making it easier for you to control the information you provide us. Our policy explains how you can make choices about your information and the measures we’ve put in place to keep your information secure.
  • Trello at work. You may have added an email address to your Trello account that is managed by a third party organization, like your employer. We have explained our relationship to these kinds of accounts, the tools available to managed account administrators, and the admin ability to claim and control accounts connected to managed email domains.

2. What is GDPR, and what is Trello doing to comply?

GDPR stands for the General Data Protection Regulation and is effective as of May 25, 2018. GDPR replaces national privacy and security laws that previously existed within the EU with a single, comprehensive EU-wide law that governs the use, sharing, transfer, and processing of any personal data that originates from the EU.

Our policy is to respect all laws that apply to our business and this includes GDPR.  As part of our commitment to GDPR compliance, we have updated our Privacy Policy. We encourage you to review Trello and GDPR - Our Commitment to Data Privacy for more information on our GDPR compliance efforts.

3. Can I opt out of having my data collected or shared?

You have certain choices available to you when it comes to your information. You can exercise some of the choices by logging into our services and using settings available within the services.  Where our services are administered for you by an administrator, you may need to contact your administrator to assist with your requests first. Trello’s updated Privacy Policy summarizes those choices, how to exercise them and any relevant limitations. Please see the section " How to access and control your information" in our Privacy Policy for more information.

4.  Can I download a copy of my personal data?

You can export data from your boards using functionality with our services.  Also, should you request it, we will provide you with an electronic file of your basic account information.  Please see the section " How to access and control your information" in ourPrivacy Policy for more information on these choices and any relevant limitations

5. Are third-party apps, such as Power-Ups, covered by your Privacy Policy?

Third-party app policies and procedures are not controlled by Trello, and our Privacy Policy does not cover how third-party apps use your information. We encourage you to review the privacy policies of third parties before connecting to or using their applications or services to learn more about their privacy and information handling practices.