How to Uninstall the Trello Desktop App

Whether you're troubleshooting a performance problem or want to move to the web app, removing the Trello Desktop app is as easy as using the default "Remove Programs" tool on windows, or deleting the app from your "Applications" folder on a Mac. To fully remove the app and app data from your system, use the steps below.

Mac

1. Go to your system's container directory ( Finder -> Go -> Go to Folder ... > "~/Library/Containers/").

2. Remove your com.atlassian.trello directory by dragging it to the trash.

Windows

  1.  Go to your system's application support directory (Enter %APPDATA% in the address bar of your Windows Explorer). 2. Delete your “com.atlassian.trello” directory. 

    3. Delete the “Trello” directory.

Exporting logs

Sometimes uninstalling and reinstalling the desktop app doesn't resolve a problem and our support team will need a little more information from your app. You can export your logs by clicking "Help", then choose "Export logs". Attach this log to your support case or in your next reply!