Member Management Dashboard Stats Box

If you're an enterprise superadmin, the user management dashboard will include a box of helpful statistics about your license count.

The Members count in the left-hand sidebar (highlighted in gray) includes a list of all billable team members (licenses), outside collaborators, deactivated members, and Trello members with SAML credentials but no team memberships.

The bottom stats box (in blue) includes a count of:

  • Billable members: active members of your upgraded teams. These users are considered to take up a license seat.
  • Unused license count: unused licenses for your team (optional). 
  • Outside collaborators: members of your boards who aren't members of any upgraded team. These users don't take up a license seat.
  • SSO users: enterprise associates who have signed in with SAML SSO credentials but haven't been added to a board or team yet. Usually, these are new hires.
  • Deactivated members: deactivated members of your enterprise teams.

Known issues

  • For users with one enforced and one unenforced enterprise, these stats are per-enterprise, rather than per-billing-unit. As a result, the stats will not deduplicate users between enterprises, and adding up total billable member count will result in an artificially high count. If you are in this situation, please email your Enterprise Account Manager for an accurate license count.